Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation, Definitions & Legal References

Interpretation

Words with capitalized initial letters have meanings specified under the following conditions.

The provided definitions maintain the same significance whether presented in singular or plural form.

Definitions and Legal references

In the context of this Privacy Policy:

• This Website (or this Application): The property that enables the provision of the Service.
• Owner (or We): Pristine Concepts Pte Ltd – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
• You: The person who accesses or utilizes the Service, or the organization or legal entity that the individual represents while accessing or using the Service, as applicable. In the context of the General Data Protection Regulation (GDPR), You may be denoted as the Data Subject or referred to as the User, signifying that you are the individual using the Service.
• Company: The entity (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) is identified as Pristine Concepts Pte Ltd located at 8 Burn Road #17-10. In the context of the GDPR, the Company serves as the Data Controller.
• Affiliate: An entity that has control over, is controlled by, or is under common control with another party. In this context, “control” implies ownership of 50% or more of the shares, equity interest, or other securities that carry voting rights for the election of directors or other managing authorities.
• Account: A distinct user account established for your access to our Service or specific sections of our Service.
• Service: The service provided by this Website as described in these Terms and on this Website.
• Country: Delaware, United States
• Service Provider: Any individual or legal entity processing data on behalf of the Company. This term encompasses third-party entities or individuals engaged by the Company to support, deliver, or perform services related to the Service, or aid the Company in analyzing Service usage. In the context of the GDPR, Service Providers are categorized as Data Processors.
• Third-party Social Media Service: It is defined as any website or social network platform where a User can log in or establish an account for accessing the Service.
• The Facebook Fan Page: A public profile uniquely established by the Company on the Facebook social network.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Personally Identifiable Information: Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains.
• Cookies: A cookie is a string of information that a website stores on a visitor’s computer, mobile device or any other device, including information about Your browsing history on the website as one of its various functions.
• Data Controller: For the purposes of the GDPR, it refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
• Device: Any tool capable of accessing the Service, such as a computer, cellphone, or digital tablet.
• Usage Data: It refers to any information collected automatically, either generated through the utilization of the Service or derived from the Service infrastructure itself (e.g., the duration of a page visit).
• Business: As defined by the CCPA, it pertains to the Company serving as the legal entity responsible for collecting consumers’ personal information.
• Consumer: As outlined by the CCPA, is defined as a natural person who meets the criteria of being a California resident.
• Sale: In the context of the CCPA, refers to selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a Consumer’s personal information to another business or a third party in return for monetary or other valuable consideration.

What Personally Identifiable Information is collected?

Types of Data Collected

Personal Data

• First Name and Last Name
• Email address
• Phone number
• Address, City, State, Province, ZIP or Postal code

When you make a payment for a product or service through a bank transfer, We may request that you furnish information to facilitate the transaction and verify Your identity. This information may include, but is not limited to:

• Date of birth
• Passport or National ID card
• Bank card statement
• Other details associating you with an address

Usage Data

Usage Data is automatically gathered during your use of the Service.

This may encompass details such as your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the specific pages you visit on our Service, the date and time of your visit, the duration spent on those pages, unique device identifiers, and additional diagnostic data.

When you connect to the Service via a mobile device, we may automatically collect certain information, including, but not limited to, the kind of mobile device you utilize, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Moreover, we may gather information that your browser transmits whenever you visit our Service, whether through a traditional browser or a mobile device.

Tracking Technologies and Cookies

We utilize Cookies and similar tracking technologies to monitor activity on Our Service and store specific information. The tracking technologies employed include beacons, tags, and scripts, serving to collect and track data, as well as enhance and analyze Our Service. The technologies in use may involve:

• Cookies or Browser Cookies: These are small files placed on Your Device. You can instruct your browser to reject all Cookies or notify You when a Cookie is being sent. However, if You decline Cookies, certain parts of Our Service may become inaccessible.
• Web Beacons: Certain sections of Our Service and Our emails may contain small electronic files referred to as web beacons (also known as pixel tags, clear gifs and single-pixel gifs). These files enable the Company to tally users who have visited specific pages or opened an email.
• Flash Cookies: Some features of Our Service may employ locally stored objects (Flash Cookies) to gather and store information about Your preferences or activity on Our Service.

There are two types of cookies: “Persistent” and “Session” Cookies. Persistent Cookies persist on your personal computer or mobile device even when you go offline, whereas Session Cookies are deleted when you close your web browser. We employ both Session and Persistent Cookies for the following purposes:

• Necessary / Essential Cookies (Session Cookies, administered by Us): Essential for providing services on the website and enabling specific features. These Cookies authenticate users and prevent fraudulent use of user accounts.
• Cookies Policy / Notice Acceptance Cookies (Persistent Cookies, administered by Us): Identify if users have accepted the use of cookies on the website.
• Functionality Cookies (Persistent Cookies, administered by Us): Remember choices made on the website, such as login details or language preference, to enhance user experience.
• Tracking and Performance Cookies (Persistent Cookies, administered by Third-Parties): Used to track information about website traffic and user interactions.
• Targeting and Advertising Cookies (Persistent Cookies, administered by Third-Parties): Track browsing habits to display advertising likely to be of interest.

For more details about the cookies we use and your choices concerning cookies, please refer to our Cookies Policy.

Utilization of Your Personal Data

The company may employ Personal Data for the following purposes:

• To Provide and Maintain Our Service: Monitor the usage of our Service.
• To Manage Your Account: Manage your registration as a user, providing access to various Service functionalities.
• For the Performance of a Contract: Develop, comply with, and undertake purchase contracts for products, items, or services.
• To Contact You: Utilize email, telephone calls, SMS, or other electronic communication forms for updates, security notifications, and informative communications.
• To Provide News, Special Offers, and General Information: Deliver information about goods, services, and events similar to those you’ve purchased or inquired about, unless you opt out.
• To Manage Your Requests: Attend and manage your requests.
• To Deliver Targeted Advertising: Develop and display tailored content and advertising.
• For Business Transfers: Evaluate or conduct mergers, sales, restructuring, or other transfers of assets, including Personal Data in such transactions.
• For Other Purposes: Utilize information for data analysis, identifying usage trends, and enhancing Service, products, services, marketing, and user experience.

Sharing Your Personal Information

• With Service Providers: Share personal information for Service monitoring, advertisement display, and payment processing.
• For Business Transfers: Share or transfer personal information during negotiations of mergers, sales, financing, or acquisitions.
• With Affiliates: Share information with affiliates, ensuring compliance with this Privacy Policy.
• With Business Partners: Share information with business partners for offering specific products, services, or promotions.
• With Other Users: Information shared in public areas may be viewed and distributed by all users.
• With Your Consent: Disclose personal information for any other purpose with your explicit consent.

Retention of Your Personal Data

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed. Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn, or whenever required to do so for the performance of a legal obligation or upon order of an authority. The Company will also preserve Usage Data for internal analysis purposes. Once the retention period expires, Personal Data shall be deleted.

Transfer of Your Personal Data

Your data, including Personal Data, is processed at the Company’s operational offices and other locations involved in the processing. This implies that the information might be transferred to and maintained on computers located outside your jurisdiction where data protection laws may differ from those in your jurisdiction. Your agreement to this Privacy Policy, coupled with your submission of such information, signifies your consent to this transfer.

The Company is committed to taking all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls, including the security of your data and other personal information, are in place.

Disclosure of Your Personal Data

Business Transactions

If the Company is engaged in a merger, acquisition, or asset sale, your Personal Data may be transferred. Notice will be provided before your Personal Data is transferred and subjected to a different Privacy Policy.

Law Enforcement

Under specific circumstances, the Company may need to disclose your Personal Data as required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose your Personal Data in good faith, believing that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, and protect against legal liability.

Security of Your Personal Data

While the security of your Personal Data is a priority for us, it’s important to note that no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to use commercially acceptable means to safeguard your Personal Data, we cannot guarantee its absolute security.

Do you Allow Third-Party Services to Collect Information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Users. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Users.

Advertising

This type of service allows User Data to be utilized for advertising communication purposes, displayed in the form of banners and other advertisements on this Website.

Google Ad Manager (Google LLC)

Google Ad Manager is an advertising service provided by Google LLC. This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered. Personal data processed: Cookies, Usage Data. Place of processing: United States.

Analytics

Google Analytics (Google LLC)

Google Analytics is a web analysis service provided by Google LLC. Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Personal data processed: Cookies, Usage Data. Place of processing: United States.

How does the Website use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Website, to make appropriate service offerings, and to fulfill buying and selling requests on the Website. We may email Users about research or purchase and selling opportunities on the Website or information related to the subject matter of the Website. We may also use Personally Identifiable Information to contact Users in response to specific inquiries, or to provide requested information.

Behavioral Remarketing

Our company employs remarketing services to reach out to you with advertisements after you’ve accessed or visited our Service. We, along with our third-party vendors, use both cookies and non-cookie technologies to recognize your device and gain insights into how you utilize our Service. To decline the collection and use of information for interest-based advertising, you can use third-party tools such as NAI’s, EDAA’s and DAA’s opt-out platforms. Third-party vendors we use include Google Ads (AdWords) and Facebook.

Payments

In instances where we offer paid products and/or services within our Service, we may utilize the services of third-party payment processors for payment processing. We do not store or collect your payment card details. Instead, this information is directly provided to our third-party payment processors, whose handling of your personal information is governed by their respective Privacy Policies. These payment processors strictly adhere to the standards set by PCI-DSS. One of the third-party payment processors we may use is Stripe.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Pristine Concepts Pte Ltd is securely stored and is not accessible to third parties or employees of Pristine Concepts Pte Ltd except for use as indicated above.

How Can Users Opt-Out From Collection of Information

Users may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by emailing us at hello@pristinegifts.com.sg.

Are Cookies Used on the Website?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Users and the services they select. We also use Cookies for security purposes to protect our Users. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Pristine Concepts Pte Ltd, with the drawback that certain features of Website may not function properly.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

Under the GDPR, we may process Personal Data under the following legal conditions:

• Consent: You have provided explicit consent for the processing of Personal Data for one or more specific purposes.
• Performance of a Contract: Provision of Personal Data is necessary for the performance of an agreement with you.
• Legal Obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
• Vital Interests: Processing Personal Data is necessary to protect your vital interests or those of another natural person.
• Public Interests: Processing Personal Data is related to a task carried out in the public interest.
• Legitimate Interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to: request access to Your Personal Data; request correction of the Personal Data that We hold about You; object to processing of Your Personal Data; request erasure of Your Personal Data; request the transfer of Your Personal Data; and withdraw Your consent.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data.

CCPA Privacy

Information We Collect

The Website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). The categories of personal information collected within the last 12 months (Identifiers; California Customer Records categories; Protected classification characteristics; Commercial information; Biometric information; Internet activity; Geolocation data; Sensory data; Professional or employment-related information; Non-public education information; and Inferences) are all marked “NO” as collected.

Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA’s scope.

Use of Personal Information

We may use or disclose the personal information we collect to fulfill or meet the reason you provided the information; to process your requests, purchases, transactions, and payments and prevent transactional fraud; to provide you with support and to respond to your inquiries; to respond to law enforcement requests; and to evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of assets. We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose, under a contract requiring the recipient to keep it confidential. Categories of third parties include service providers, data aggregators, payment processors, our affiliates, our business partners, and third-party vendors you authorize.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information: the right to notice; the right to request; the right to say no to the sale of Personal Data (opt-out); the right to delete Personal Data; and the right not to be discriminated against for exercising any of these rights.

Exercising Your CCPA Data Protection Rights

To exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us by email, by phone (97565699), or by mail (8 Burn Road #17-10). We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request.

Do Not Sell My Personal Information

You have the right to opt-out of the sale of your personal information. Upon receiving and verifying a consumer request, we will cease selling your personal information. You can opt out of personalized ads via NAI’s, EDAA’s, and DAA’s opt-out platforms, and on mobile devices via “Opt out of Ads Personalization” (Android) or “Limit Ad Tracking” (iOS).

“Do Not Track” Policy (CalOPPA)

Our service does not acknowledge or respond to Do Not Track signals. Certain third-party websites may monitor your browsing activities, and you may manage your preferences in your web browser.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798, California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

California Privacy Rights for Minor Users

California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users to request and obtain removal of content or information they have publicly posted.

How can Users correct any inaccuracies in Personally Identifiable Information?

Users may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at hello@pristinegifts.com.sg.

Can a User delete or deactivate Personally Identifiable Information collected by the Website?

We provide Users with a mechanism to delete/deactivate Personally Identifiable Information from the Website’s database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Users entry without retaining some residual information.

User rights

These are summarized rights that you have under data protection law:

• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to complain to a supervisory authority
• The right to withdraw consent

What happens if the Privacy Policy changes?

We will let our Users know about changes to our privacy policy by posting such changes on the Website. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a User has previously requested not be disclosed, we will contact such User to allow such User to prevent such disclosure.

Links to other websites

https://pristinegifts.com.sg contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Last Updated: August 7, 2024